Shipping & Delivery
We appreciate your business and want to make your online shopping experience as enjoyable as possible. We will process your items quickly and keep you in the loop. Expect to receive shipment tracking information within 3 business days of placing your order via e-mail. All merchandise is carefully pulled, packaged and shipped from our store in Grand Bend, ON.
Dale’s Antiques & Mennonite Furniture offers the following shipping & delivery services:
- FREE local shipping on ALL items!
- FREE In-Store pickup on ALL items: Select "Pick-Up in Store" at checkout. We will notify you when your order is ready for pick up within 24 hours.
We currently use Canada Post to deliver orders to you. During the checkout process, customers have the choice of Expedited Parcel, Priority or Xpress post services. The shipping amount will be displayed prior to the completion of any order in CAD dollars. Currently, we only ship within Canada, shipping charges are based on the size and weight of the purchase as well as the shipping destination.
Once the order has shipped, you will receive a tracking number and confirmation via email. Please allow for additional shipping time from the standard noted due to delays caused by COVID-19.
Please ensure the correct shipping information is provided during the checkout process. Dales Antiques & Mennonite Furniture is NOT responsible for losses or damaged items resulting from incorrect shipping information.
Furniture & Large Items:
We ONLY offer curb-side delivery services within a 175 km radius of our store located in Grand Bend, ON. The cost for this service is calculated at a rate of $1.50/km, from our location to yours. Only one delivery person attends each delivery so assistance from you may be required depending on the size of the order. We will contact you to set up a delivery date and time at your convenience when the order is ready. Send us an email for additional information and to confirm delivery costs to your home.
If you have any further questions about our Shipping & Delivery policies, please do not hesitate to contact us.